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Frequently Asked Questions
 

How often should i have my garage door serviced?
Your garage door is the largest moving object on your home, and we recommend that the Door Maintenance information in your installation manual is performed on an annual basis.

How much will my installation or repair cost?
The garage door business is a very competitive one. We realize that our customers have many choices when selecting a garage door service company, and NGD offers the lowest price possible. While every job is different you can be sure that NGD will consistantly offer first-rate service at a reasonable price. Beware of ANY contractor that will quote you a price for a job they have not personally inspected!

Can i fix my door myself?
While some homeowners have the skill and tools to handle it themselves, we recommend that replacing springs, door sections, tracks and operators should be handled by a door professional.

What horsepower garage door opener do i need with my door?
Generally a 1/3 horsepower opener is sufficient for any single car doors and a 1/3 or 1/2 horsepower for some of the heavier double car doors.

Can i set up a Corporate Account for my business?
Of course. NGD has many corporate customers in every city where we operate. For more information on the services we offer to corporate customers please see our CORPORATE ACCOUNTS page.

 
 
 
Feedback
 

At NGD we continually look for ways to improve by striving for service excellence. By constantly rethinking our operations, offering the latest products on the market, and investing in our personnel through training… we stay ahead of our competition.

Service Excellence is at the core of our business model. We welcome your input and thoughts, please feel free to share them with us.



My Service Technician...
arrived on time
wore a clean NGD uniform
was courteous
explained necessary repairs
recommended a maintenance plan
applied a warranty sticker
removed boxes, trash, & old parts
 

My installation or repair was...
completed to my satisfaction
performed for a fair price

I would recommend NGD...
Yes No


 
 
Our Pledge to You
  NGD will, to the best of our ability, employ the most qualified personnel available. We will follow up after each job has been completed to ensure our customers receive only the highest quality service... in a timely manner and for a reasonable price.  
 
 
Customer Comments
 

I called NGD at 6am when my garage door wouldn’t open. I had a meeting later that morning that I couldn’t miss but my car was stuck in the garage. NGD’s operator was very helpful and had a technician at my home within two hours and he worked quickly to repair my opener. The repair was completed and I was able to make it to my meeting on time! Thanks for coming to my rescue.
— Leslie M.

Our real estate agent recommended we replace our old garage door before putting our house on the market. I called NGD and they were able to recommend a door that looked great but still fit within our budget. The technician did a very professional job installing the door and it looks great, and our real estate agent says our house has much more “curb appeal”.
— Jerry D.

 
 
 

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